Terms of Service

This website is operated by IDDON ECOM LTD. Throughout the site, https://highstreet-london.com/ (the “Site”), the terms “we,” “us,” and “our” refer to IDDON ECOM LTD. We offer this Site and all information, tools, and services available through it to you, the user, on the understanding that you accept and comply with all terms, conditions, policies, and notices detailed here.

By visiting our website and/or purchasing a product, you engage with our “Service” and agree to these Terms of Service (“Terms,” “Terms of Use”). These Terms include all additional policies or guidelines referenced here or accessible via hyperlink. They apply to every visitor and user of the Site, including but not limited to browsers, customers, vendors, and content contributors.

Please review these Terms of Service carefully before using our website. By accessing or interacting with any part of the Site, you acknowledge and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use or access the Site or any of our services. If these Terms are considered an offer, your acceptance is expressly limited to the conditions outlined herein.

Any new features, updates, or tools added to our store are also governed by these Terms of Service. You can review the most up-to-date version of our Terms at any time on this page. We reserve the right to amend, update, or replace any section of these Terms by posting updates directly on our website. It is your responsibility to check this page regularly for revisions. Continued access or use of the Site after changes are posted signifies your acceptance of those modifications.

Our online store is hosted by Shopify Inc., which provides us with the secure e-commerce platform that powers our online sales and allows us to offer our products and services to you.

Section 1 – Online Store Terms
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your province or territory of residence, or that you are of legal age and have authorized any of your minor dependents to use this Site under your supervision.

You agree not to use our products or services for any unlawful or unauthorized purpose, nor to violate any laws applicable within your jurisdiction (including, but not limited to, copyright or intellectual property laws).

You must not upload, distribute, or transmit any harmful code, including viruses, worms, or malicious software. Any violation of these Terms will result in the immediate suspension or termination of your access to our Services.

Section 2 – General Terms
We reserve the right to decline service to anyone, at any time, for any reason. You acknowledge that any content you provide (excluding payment details) may travel across networks without encryption and may be modified to meet technical requirements of connecting networks or devices.

All credit card and payment information is securely encrypted during transmission. You agree not to reproduce, copy, sell, resell, or exploit any part of our Service, your access to the Service, or any contact made through the Site without our explicit written consent.

Section titles are provided solely for convenience and do not influence or limit the scope of these Terms.

Section 3 – Accuracy and Reliability of Information
While we strive to provide accurate and up-to-date information, we cannot guarantee that all content on this Site is complete, current, or error-free. The material provided is for general informational purposes only and should not serve as the sole basis for making decisions without consulting primary, more detailed, or more recent sources. Use of the Site’s information is at your own risk.

The Site may include historical information, which is inherently not current and offered for reference only. We may update, modify, or remove content at any time without notice, and you acknowledge it is your responsibility to stay informed of any changes.

Section 4 – Service and Pricing Updates
Product prices and availability are subject to change without notice. We reserve the right to update, adjust, or discontinue the Service or any part of it at any time.

We are not liable for any changes, price adjustments, suspensions, or discontinuation of the Service to you or any third party.

Section 5 – Products
Certain products may be available exclusively online and could have limited quantities. Returns and exchanges are handled in accordance with our Return and Refund Policy.

We make every effort to display product colors and images as accurately as possible; however, actual colors may vary depending on your screen settings. We reserve the right to limit quantities, adjust product descriptions or pricing, and discontinue items at any time without prior notice. Any offer or product listed on this Site is void where prohibited by law.

Section 6 – Account Accuracy and Order Verification
We retain the right to decline or void any order at our sole discretion. Limits may be applied to purchases per individual, household, or transaction.

Such limits may consider orders under the same account, credit card, or billing/shipping address. In cases where we modify or cancel an order, we may attempt to notify you via the email or phone information you provided. Orders that appear to originate from resellers, distributors, or commercial entities may be restricted or rejected at our sole judgment.

You agree to provide complete, accurate, and up-to-date account and payment information. It is your responsibility to promptly update details such as email addresses, credit card numbers, and expiration dates to ensure smooth processing of transactions and communication regarding your orders.

For further details, please consult our Return and Refund Policy.

Section 7 – Optional Third-Party Tools
From time to time, we may grant access to optional tools or resources provided by third parties. We do not control these tools and cannot be held responsible for their operation or content.

Such tools are made available “as-is” and “as available,” without warranties, guarantees, or endorsements. You acknowledge that your use of these tools is at your own risk. We encourage you to familiarize yourself with the terms, privacy policies, and usage conditions provided by any third-party provider before using their tools.

New tools or features introduced to the Site in the future will also be subject to these Terms of Service.

Section 8 – Links to Third-Party Content
The Site may feature links to content, products, or services provided by third parties. These links may direct you to websites that are independent of our business.

We do not control, endorse, or verify the accuracy of third-party content and disclaim any responsibility for its completeness or reliability. We are not liable for any loss, damage, or consequences related to transactions, use, or reliance on such third-party goods or services.

It is your responsibility to review the terms, privacy policies, and practices of any third-party websites. Questions, complaints, or claims regarding third-party products or services should be addressed directly to the respective provider.

Section 9 – User Feedback, Submissions, and Other Contributions
If you provide us with certain submissions at our request (for example, contest entries) or voluntarily send us ideas, suggestions, proposals, plans, or other materials whether online, via email, by mail, or through any other method (collectively, “Submissions”) you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use these Submissions in any media. You acknowledge that we are not obligated to (1) keep your Submissions confidential, (2) provide compensation for any Submission, or (3) respond to any Submission.

While we may monitor, edit, or remove content we find, at our sole discretion, to be illegal, offensive, threatening, defamatory, obscene, or infringing on intellectual property rights or these Terms, we have no obligation to do so. You warrant that your Submissions do not violate the rights of any third party, including copyrights, trademarks, privacy, publicity, or other personal or proprietary rights. Submissions must not contain defamatory, illegal, abusive, or obscene material, nor any viruses or malicious code that could disrupt the Service or any associated website. You must not use a false email address, impersonate others, or misrepresent the origin of your Submissions. You are solely responsible for your Submissions and their accuracy. We disclaim all liability for any Submissions provided by you or third parties.

Section 10 – Personal Information
Any personal information you provide through the Site is governed by our Privacy Policy.

Section 11 – Errors, Inaccuracies, and Omissions
Occasionally, the Site or Service may contain typographical errors, inaccuracies, or omissions regarding product descriptions, pricing, promotions, offers, shipping fees, delivery times, or availability. We reserve the right to correct any errors, inaccuracies, or omissions and to update or change information or cancel orders if information on the Site or Service is found to be inaccurate at any time and without prior notice, even after your order has been placed.

We have no obligation to update, revise, or clarify information on the Site or Service, including pricing information, except as required by law. Any date displayed on the Site or Service is not a guarantee that all content has been updated or revised as of that date.

Section 12 – Prohibited Uses
In addition to the restrictions outlined in these Terms of Service, you may not use the Site or its content to: (a) engage in illegal activities; (b) encourage or assist others in committing unlawful acts; (c) violate any local, national, or international regulations, laws, or ordinances; (d) infringe upon our intellectual property rights or those of third parties; (e) harass, abuse, insult, harm, defame, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, nationality, or disability; (f) provide false or misleading information; (g) upload or transmit viruses, malware, or any code that disrupts the functionality of the Service, associated websites, or the internet; (h) collect or track others' personal information without consent; (i) spam, phish, hijack domains, extort, scrape, or harvest content; (j) engage in obscene or immoral activities; or (k) bypass or interfere with security measures of the Service or any associated website. We reserve the right to terminate your access to the Service or any associated websites for violating these restrictions.

Section 13 – No Warranties; Limitation of Liability
We make no guarantees that your use of the Service will be uninterrupted, fast, secure, or error-free. We do not guarantee the accuracy or reliability of any results obtained through the Service. You acknowledge that the Service may be temporarily suspended or permanently withdrawn at any time without notice.

Your use of, or inability to use, the Service is at your own risk. The Service and all products and services offered through it are provided "as is" and "as available," without any express or implied warranties, including, without limitation, implied warranties of merchantability, suitability for a specific use, longevity, ownership rights, or freedom from infringement.

Under no circumstances shall our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any direct, indirect, incidental, punitive, special, or consequential damages, including, without limitation, lost profits, revenue, savings, data, replacement costs, or similar losses, whether based on contract, tort (including negligence), strict liability, or any other theory, arising from your use of the Service or any products obtained through the Service, even if we have been advised of the possibility of such damages.

Section 14 – Indemnification
You agree to defend, indemnify, and hold harmless us, our parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claims, damages, obligations, losses, liabilities, costs, or debt, including reasonable attorney’s fees, arising from: (a) your violation of these Terms of Service; (b) your violation of any law or the rights of a third party; or (c) your use of the Service.

Section 15 – Severability
If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the remaining provisions shall remain in full effect. The unenforceable portion shall be treated as separate and will not affect the validity or enforceability of the other provisions.

Section 16 – Termination
The obligations and liabilities of the parties incurred prior to termination shall survive the termination of these Terms. These Terms of Service remain effective until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services or by discontinuing your use of the Site.

We may also terminate these Terms at our sole discretion if we determine, or reasonably suspect, that you have breached any provision. In such cases, we may deny you access to the Services (or any part thereof), and you will remain responsible for any amounts owed up to the date of termination.

Section 17 – Complete Agreement
Our decision not to enforce or exercise any right or provision under these Terms of Service does not constitute a waiver of that right or provision.

These Terms of Service, together with any policies or operational guidelines we publish on this website or in connection with the Service, represent the full and complete agreement between you and us regarding your use of the Service. They replace any prior or contemporaneous agreements, communications, or proposals, whether written or oral, including any previous versions of these Terms.

Any ambiguity in the interpretation of these Terms of Service shall not be construed against the party that drafted them.

Section 18 – Governing Law
These Terms of Service, as well as any separate agreements under which we provide you with the Service, shall be governed by and interpreted in accordance with the laws of the United Kingdom.

Section 19 – Changes to the Terms of Service
You can view the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms by posting updates or changes on our website. It is your responsibility to review the site periodically to stay informed of any changes. Continued use of our website or Service after such updates constitutes your acceptance of the revised Terms.

Customer Services Hours:
Monday to Friday:
9:00 - 17:00 GMT

Email: support@highstreet-london.com
Contact Form: Click Here
Phone Number:

Business Information
IDDON ECOM LTD registered in the United Kingdom.

Company Number: 16119292
DUNS Number: 232716793

Address:
47 Laburnum Avenue
Preston PR5 5BA
United Kingdom