Terms of Service

Throughout the site, https://highstreet-london.com/ (the “Site”), the terms “we”, “us” and “our” refer to Highstreet London. We provide the Site and all information, tools and services on the condition that you accept these Terms of Service and all policies referenced here.

By visiting the Site and/or purchasing a product, you engage with our “Service” and agree to these Terms of Service (“Terms”, “Terms of Use”). These Terms apply to all users of the Site, including browsers, customers, vendors and content contributors.

If you do not agree with these Terms, you must not use the Site or our services. If these Terms are considered an offer, acceptance is expressly limited to the conditions set out here.

Any new features or tools added to the store are also governed by these Terms of Service. The most current version is available on this page. We may amend or replace any part of these Terms by posting updates on the Site. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to offer our products and services to you.

Section 1 – Online Store Terms
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country or region of residence, or that you have authorised any minor dependants to use this Site under your supervision.

You agree not to use our products or services for any unlawful or unauthorised purpose or to infringe any applicable laws, including intellectual property laws. You must not upload or transmit any malicious code. Any breach may result in immediate suspension or termination of your access to the Services.

Section 2 – General Terms
We may refuse service to anyone at any time for any reason. You acknowledge that content you submit (excluding payment information) may be transferred unencrypted across networks and adapted to meet technical requirements.

All credit card and payment details are encrypted during transmission. You agree not to reproduce, duplicate, copy, sell or exploit any part of the Service, or any contact on the Site, without our express written permission. Section headings are for convenience only and do not affect these Terms.

Section 3 – Accuracy and Reliability of Information
We aim to provide accurate and current information but do not guarantee that all content on the Site is complete, up to date or error-free. Material is provided for general information only and should not be the sole basis for decisions. Use of the Site’s information is at your own risk.

The Site may contain historical information, which is not current and is provided for reference only. We may update, modify or remove content at any time without notice.

Section 4 – Service and Pricing Updates
Prices and availability of products may change without notice. We may modify, suspend or discontinue the Service (or any part of it) at any time, and shall not be liable to you or any third party for any such change.

Section 5 – Products
Certain products may be available exclusively online and in limited quantities. Returns and exchanges are handled in accordance with our Return and Refund Policy.

We aim to display product colours and images accurately, but actual colours may vary depending on your screen. We may limit quantities, amend descriptions or pricing and discontinue products at any time. Any product or service offer is void where prohibited by law.

Section 6 – Account Accuracy and Order Verification
We may refuse or cancel any order at our discretion, including by applying limits per person, household or order, based on account details, payment card or billing and shipping addresses.

If we change or cancel an order, we may attempt to notify you using the contact details provided. Orders that appear to be placed by resellers, distributors or other commercial buyers may be restricted or rejected.

You agree to provide current, complete and accurate account and payment information and to keep your details updated so that we can complete transactions and contact you where necessary. For more information, please see our Return and Refund Policy.

Section 7 – Optional Third-Party Tools
We may provide access to tools or resources operated by third parties. These are provided “as is” and “as available”, without warranties or endorsements, and we accept no responsibility for their performance or content. Your use of such tools is at your own risk and subject to the terms and policies of the relevant provider.

Section 8 – Links to Third-Party Content
The Site may include links to third-party websites, products or services. We do not control or endorse third-party content and are not responsible for its accuracy or reliability, or for any loss or damage arising from your use of such websites, goods or services. You should review the terms and privacy policies of any third-party sites.

Section 9 – User Feedback, Submissions and Other Contributions
If you send us ideas, suggestions, proposals, plans or other material (“Submissions”), you agree that we may edit, copy, publish, distribute, translate and otherwise use them in any medium at any time, without restriction or obligation to you.

You warrant that your Submissions do not infringe third-party rights and do not contain unlawful, abusive, obscene or malicious content. You must not use a false email address, impersonate any person or mislead us as to the origin of any Submission. You are solely responsible for your Submissions and their accuracy.

Section 10 – Personal Information
Personal information you provide through the Site is handled in accordance with our Privacy Policy.

Section 11 – Errors, Inaccuracies and Omissions
The Site or Service may occasionally contain typographical errors or inaccuracies, including in product descriptions, pricing, promotions, offers, shipping fees, delivery times or availability. We may correct such errors and change or update information or cancel orders at any time without notice, including after an order has been submitted.

Section 12 – Prohibited Uses
You must not use the Site or its content for unlawful purposes, to infringe rights, to submit false or misleading information, to upload malicious code, to collect personal data without consent, to send spam, or to interfere with security features of the Service or any related website. We may terminate your use of the Service for breaching these restrictions.

Section 13 – No Warranties; Limitation of Liability
The Service and all products and services provided through it are supplied “as is” and “as available”, without any warranties or conditions, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title or non-infringement.

We do not guarantee that the Service will be uninterrupted, timely, secure or error-free. In no event shall we, or our officers, employees or service providers, be liable for any indirect, incidental, special or consequential damages arising from your use of the Service or any products obtained through it.

Section 14 – Indemnification
You agree to indemnify and hold harmless us and our affiliates, partners, officers, directors, agents, contractors, service providers and employees from any claim, including reasonable legal fees, arising out of your breach of these Terms of Service, your breach of any law or your use of the Service.

Section 15 – Severability
If any provision of these Terms of Service is found to be unlawful, void or unenforceable, that provision shall be enforced to the fullest extent permitted by law and the remaining provisions shall continue in full force and effect.

Section 16 – Termination
These Terms of Service remain in effect until terminated by you or us. You may terminate them at any time by ceasing use of the Site. We may terminate or suspend your access to the Services at any time if we believe you have breached these Terms. Any obligations incurred before termination shall survive.

Section 17 – Complete Agreement
These Terms of Service, together with any policies or operating rules posted on the Site, form the entire agreement between you and us and replace any prior agreements or communications. Our failure to enforce any right or provision does not constitute a waiver of that right or provision.

Section 18 – Governing Law
These Terms of Service, and any separate agreements under which we provide you with the Service, are governed by and interpreted in accordance with the laws of the United Kingdom.

Section 19 – Changes to the Terms of Service
You can view the most current version of these Terms of Service at any time on this page. We may update or replace any part of the Terms by posting changes on the Site. Your continued use of the Site or the Service after changes are posted constitutes acceptance of the revised Terms.

Customer Services Hours:
Monday to Friday: 9:00 - 17:00 GMT

Email: support@highstreet-london.com
Phone Number:

Business Information
Store Name: Highstreet London

Address:
47 Laburnum Avenue
Preston PR5 5BA
United Kingdom